Contactos
Ask us anything, including whether we are the wrong shop for your feet
A real person reads these. If your instep is taller than anything we make, we would rather tell you that than sell you a pair that presses.
Direct lines
- Phone
- +351 227633200
- Hours
- Monday to Friday, 09:00–18:00 (Europe/Lisbon)
- Postal address
- ARTSHOES - INDÚSTRIA DE CALÇADO, LDA
Rua dos Valos n.º 251, 3700-864 Romariz, Portugal
We reply to every email within two working days. Returns and guarantee claims do not need a form or an authorisation number — an email is enough.
If we cannot resolve it
You can use the Portuguese electronic complaints book without our involvement, and it obliges us to answer within 15 working days.
Livro de Reclamações EletrónicoFor alternative dispute resolution: CICAP – Centro de Informação de Consumo e Arbitragem do Porto.