Who you are actually buying from

Denominação social

ARTSHOES - INDÚSTRIA DE CALÇADO, LDA

Forma jurídica

Sociedade por quotas (Lda.)

Sede

Rua dos Valos n.º 251, 3700-864 Romariz, Portugal

NIPC

513298207

Registo Comercial

Matrícula e NIPC 513298207

IVA

23%

Email

support@artshoespt.mom

Telefone

+351 227633200

ARTSHOES - INDÚSTRIA DE CALÇADO, LDA is the seller of record for every order. The same name appears on your order confirmation, on your invoice and on the descriptor of the payment taken from your card. If a name you do not recognise appears on a statement, write to us and we will trace it.

Start with us — support@artshoespt.mom. We answer every email within two working days.

You also have the Portuguese electronic complaints book, which does not require our permission or cooperation to use: https://www.livroreclamacoes.pt/inicio. A complaint filed there is answered within 15 working days and a copy goes to the competent authority.

For consumer disputes we are covered by CICAP – Centro de Informação de Consumo e Arbitragem do Porto, the alternative dispute resolution entity with territorial competence over our registered seat.

• https://cicap.pt/
• Rua Damião de Góis n.º 31, Loja 6, 4050-225 Porto, Portugal
• +351 225 508 349

The European Commission’s online dispute resolution platform was permanently shut down on 20 July 2025 under Regulation (EU) 2024/3228, so there is no longer a link to give you. The Commission now maintains a directory of national dispute resolution bodies instead: EU list of consumer dispute resolution bodies.

• DGC – Direção-Geral do Consumidor
• ASAE – Autoridade de Segurança Alimentar e Económica
• CNPD – Comissão Nacional de Proteção de Dados

No. The photography, the fit diagrams and the written descriptions on this site are ours. The measurements themselves are facts and you are welcome to quote them — including when comparing us with someone else.